Terms of Service

1. Agreement

By accessing or using QuickInsights.ai (the "Platform"), you agree to these Terms of Service ("Terms") on behalf of yourself and the organisation you represent ("you", "Customer"). If you do not agree, do not use the Platform.

These Terms incorporate our Privacy Policy. By using third-party integrations available on the Platform, you also agree to the applicable terms of those platforms and authorise us to access data from them on your behalf.

2. Who We Are

QuickInsights.ai is operated by InsightChakra Technologies Private Limited ("InsightChakra", "we", "us"), incorporated under the Companies Act, 2013, with its registered office in Chennai, Tamil Nadu, India.

3. Access and Accounts

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@quickinsights.ai if you suspect unauthorised access. We are not liable for losses arising from unauthorised use of your account where you have failed to maintain credential security.

You may only connect platforms and accounts for which you have lawful authorisation.

4. Acceptable Use

You agree to use the Platform lawfully and only for its intended purpose of marketing analytics and attribution. You must not: attempt to reverse engineer, copy, or resell any part of the Platform; scrape, extract, or systematically download Platform data; use the Platform to access third-party accounts you are not authorised to access; introduce malicious code or attempt to disrupt the Platform or its infrastructure; or use the Platform in violation of any applicable law.

5. Intellectual Property

All rights in the Platform, including its code, design, trademarks, and underlying technology, are owned by InsightChakra Technologies Private Limited. Nothing in these Terms transfers any such rights to you.

You retain ownership of your data. We do not claim ownership of data you connect to the Platform or insights generated from your data. Analytics outputs and reports produced by the Platform are provided for your internal business use and may not be resold or commercialised as a standalone product.

6. Subscription and Payment

Access to the Platform is subject to the pricing and payment terms agreed at the time of onboarding or as set out in a separate order form or pilot agreement. All fees are non-refundable unless otherwise agreed in writing. We reserve the right to suspend access for non-payment after 7 days written notice.

7. Disclaimers

The Platform is provided on an "as-is" and "as-available" basis. We do not warrant that the Platform will be error-free, uninterrupted, or that outputs will be accurate or complete. Analytics and attribution outputs are based on data supplied by third-party platforms and are provided for informational purposes only. You are responsible for independently verifying outputs before making business decisions.

8. Limitation of Liability

To the maximum extent permitted by applicable law, InsightChakra's total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total fees paid by you to InsightChakra in the three months immediately preceding the event giving rise to the claim.

In no event shall InsightChakra be liable for loss of profits, loss of revenue, loss of data, indirect, incidental, consequential, or punitive damages, even if advised of the possibility of such loss.

Nothing in these Terms limits liability for fraud, wilful misconduct, or death or personal injury caused by negligence.

9. Termination

Either party may terminate access with 30 days written notice. We may suspend or terminate your access immediately if you breach these Terms, misuse third-party integrations, or engage in unauthorised access or scraping.

On termination, your right to access the Platform ceases. We will handle your data in accordance with our Privacy Policy and any applicable DPA.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-platform notification before they take effect. Continued use of the Platform after the effective date of an update constitutes acceptance of the revised Terms.

11. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

12. Contact

InsightChakra Technologies Private Limited, Chennai, Tamil Nadu, India

support@quickinsights.ai